Here are answers to some frequently asked questions
Why have a fitted loft ladder?
Because you already have the loft and either you’re not using it, or you’re risking life and limb when you do.
Even a small loft can have more storage space than all your cupboards combined. Storage space to ‘lose’ all the things cluttering your house. Storage space for the all the things you’re not using but can’t throw away.
A fitted loft ladder makes accessing all that storage space so easy.
And it’s safe. Loft hatch openings are usually on the upstairs landing and often close to the stairs. It’s not the place to be balancing on a too short or rickety step ladder. More accidents happen at home than anywhere else resulting in approximately 6,000 deaths every year.
Why do you need an assessment visit first? Firstly to advise which ladders will and will not fit. Your house and loft will be unique. Secondly to measure your loft opening so we can manufacture your new cover in our workshops.
You did my neighbour, do you still need to assess me? Yes we do. A row of seemingly identical houses can have different sized loft openings and different pipe-work, for example, in the loft.
How long does an assessment visit take? About 10 minutes for us to measure plus however long it takes to answer any questions you may have.
Do you charge for the assessment? No the assessment and any advice is free
After the assessment how long before you can fit the ladder? Usually it’s measure one week and fit during the next one or two weeks
Is the ladder guaranteed?Yes all our work is guaranteed for a full twelve months
Do you offer aftercare?
Yes, we’re still servicing ladders we fitted many years ago.
I have a different question.
No problem, please contact us and I'll do my best to answer it
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